My Resume

Mark Ramos

747-334-2303 · Los Angeles, CA · markjramos@gmail.com· LinkedIn · Blog Link

Virtualization Solutions Engineer | Creative Team Lead | Hybrid Cloud Architect

Results-driven IT professional with 20+ years of experience delivering large-scale VMware, Cloud, and infrastructure projects.  Proven track record of leading datacenter consolidations, global VMware migrations, and cloud implementations that have saved organizations hundreds of thousands of dollars annually.  Recognized for bridging the gap between executives and engineers by combining technical expertise with leadership, team coordination, and project management.  Adept at optimizing systems, mentoring teams, removing bottlenecks, and aligning IT solutions with business priorities. 

LEADERSHIP & SKILLS

Cross-functional team leadership  | Executive level reporting & strategy | Crisis & change mgmt. | Vendor & partner relations   |  Global project management  | Strategic planning

CERTIFICATIONS

·       VMware: vExpert 2023, 2024, 2025 | VCPNV6 | VCP5-DCV | VCP5-Desktop | VTSP Foundation 2017 | VTSP-SV (2017 & 2018) | VSP-SV (2018) | VSP5 IaaS

·       Nutanix Certifications: NPP4.5 | NPSE | NPSC | NPSS

WORK EXPERIENCE

ECCO Select - Los Angeles, CA                                                            Dec 2024-Present

VMware Engineer (contract)

An IT consulting company that works with multiple national and international clients, hired me to work with a Federal client within their virtual datacenters as a lead engineer and to drive multiple project for stabilizing and cloud migration. 

·       Cloud Migration Lead: Directed POC for migrating from VMware to Azure, ensuring feasibility, performance, and compliance for a large-scale federal environment.  Technical Lead for overseeing upgrade from 7.x to 8.x, including Cisco UCS fabric interconnect firmware upgrades, 8 vCenters across 2 datacenters and 185 ESXi hosts.    

·       Virtualization Strategy: Took ownership of a stalled vRealize Operation platform after the previous manager’s passing and upgraded, stabilized, and restored functionality.  Reduced alert noise, resolved data collector failures and now delivering critical reporting used agency-wide to drive multiple projects. 

·       Project Lead:  Led multi-team initiatives for virtual upgrade, documentation for Confluence, vendor relations, and streamlined project documentation and cross training for engineers across multiple silos. 

 

Larsen & Toubro Infotech - Los Angeles, CA                       May 2021-Dec 2024

Sr. Cloud Infrastructure Engineer

A subsidiary of Larsen & Toubro, LTI is a multinational consulting corporation that recruited me to work with two Fortune 100 companies as a Sr. Cloud Infrastructure Engineer to work towards virtualization and cloud project. 

·       VMware Architecture: Upgraded vCenter 6.x to 8.x, ESXi hosts, and designed resource pools, realigned VM’s based on utilization and priority and reduced host utilization by 60% which eliminated the request for additional hardware, saving approximately $350k.  Developed a remediation plan for the VMware datacenter which included reassessing the host utilization, networking, and storage which increased performance by 70%. 

·       On-Prem Cloud Design: Implemented and optimized vCloud Foundation 4.3, leveraging VMware technologies such as vSphere, NSX-T, vSAN 7.x, and vRealize Suite to design and deploy robust cloud infrastructures.  Worked with NetApp design, vSAN configurations and storage solutions for datastores to consolidate and streamline deployment. 

·       Team Lead:  Proactively took team lead role in coordinating with other departments project work and management, providing project reports to senior management, and within our team, meetings to discuss progress and roadblocks. 

Confidential Client | 03-2022-Present

•      Virtualization Engineer:  Lead multiple projects and coordinated with other teams in efforts to upgrade ESXi hosts and a P2V project with over 2,000 VM’s, implemented cost-saving measures that reduced OpEx by 27%, resulting in savings of $480k and decommissioned over 700 physical servers.

•      Hybrid Cloud Design:  Increased compliance by 45% with upgrades for ESXi hosts across stretched clusters, linked mode vCenters, and security hardening with NSX configurations. 

 

MicroLand – Detroit, MI                                                  Sep 2020-April 2021

Windows Server Engineer (contract)

A technology solutions provider headquartered in Bangalore contracted me to work with a Fortune 100 company to work on sequencing scripts and deploying various software packages into multiple cloud platforms.

·       Windows Server Engineer:  Responsible for creating package sequencing scripts (in PowerShell) to be used for deploying software packages throughout production and development virtual enterprise environments.

·       Automation: Worked on various unattended install methods such as silent install and un-install using VBScript.  Use of Application Re-Packaging using Wise Package Studio, AdminStudio tools.  Experience in debugging tools like FileMon, RegMon and Install rite.

Tek Systems – Detroit, MI                                                              April 2018 – Sept 2018

VMware Consultant (contract)

Hired as a consultant to assist in leading a project of migrating servers overseas for a realignment of datacenters, which included datacenter migrations, application, storage, and DR assessments, testing, and deployments. 

·       Managed the successful migration of a large-scale data center to a cloud-based infrastructure,

completing the project ahead of schedule and under budget, resulting in a cost savings of 25%.

·       Collaborated with cross-functional teams to analyze the current data center infrastructure,

identify areas for improvement, and implement solutions that increased efficiency and reduced

downtime by 40%.

·       Implemented robust backup and disaster recovery strategies to ensure data integrity and

minimize the risk of data loss during the migration process, resulting in a 99.9% data recovery

rate.

LifeCare Centers of America - Cleveland, TN                               March 2017-Sept 2017

Virtual Datacenter Consultant (contract)

Recruited by the largest privately held elderly care company in the US to serve as a datacenter consultant within their virtualization environment, tasked with designing and deploying remediation and disaster recovery plans, while offering comprehensive guidance on enhancing the overall infrastructure.

·       Datacenter Design: designed a remediation plan to upgrade the VMware environment which included co-terming VMware licensing, redesign of distributed vswitches, cluster layout, networking and datastores.  Redesigned the network port uplinks, vmnic’s, mounted datastores, content library and template management, and security hardening tasks.

·       Team Lead:  Lead engineering team on projects to rebuild ESXi hosts, redesign the distributed vLANs, distributed uplinks, datastores with Pure Storage, and network configurations.  Also shared continual updates with senior management, including hardware refresh for end of life and brought in several POC’s such as NetApp, Nutanix, Rubrik, Cohesity, and VxRail, while working towards bringing in a VMware engineer. 

Sirius Computer Solutions - Chattanooga, TN                                Nov 2015-March 2017

Sr. Hyperconverged Engineer

Recruited by a national enterprise solutions provider and Fortune 200 company to join their hyperconverged post-sales delivery team. In this role, I collaborated closely with clients, facilitating deployments, engaging in client calls, and providing comprehensive handover support to ensure seamless implementation and client satisfaction.

•      Architecture: Sr. Hyperconverged Engineer responsible for providing Pre-Sales & Post-Sales solutions for multiple VMware 5.x implementations. Implemented vSAN, vROPS, SRM, VCF 2.x, and hyper-converged solutions including Nutanix, Azure, and AWS platforms.   

•      Account Executive Engineer: Consulted multiple mid-sized and enterprise clients on ways to optimize their VMware environments.  Client sizes ranged from 4 hosts and 40 VM's to over 200 hosts and 10,000 VM's in multiple countries. Delivery of completed SOW’s for client engagements. 

•      Project Lead:  Led and executed the migration of on-premises virtual machines (VMs) to Microsoft Azure cloud infrastructure. Developed and implemented migration strategies, including assessment, planning, and execution phases, ensuring minimal downtime and seamless transition for business-critical workloads.

•      Technical Lead: Demonstrated proficiency in utilizing Azure migration tools and technologies to streamline migration processes and optimize resource utilization. Leveraged tools such as Azure Migrate, Azure Site Recovery (ASR), and Azure Database Migration Service (DMS) to assess, replicate, and migrate VMs, databases, and applications to Azure, adhering to best practices and compliance requirements.  Migrated VM’s to Nutanix platforms, utilized Nutanix CALM for application orchestration and lifecycle mgmt. to the Nutanix Enterprise Cloud Platform. 

EDUCATION 

Northcentral University - Prescott, AZ. | MBA – Business Administration and Management

Liberty University – Lynchburg, VA | Bachelor of Science: Business Administration and Management

VOLUNTEER EXPERIENCE                                   

My Beloved Child Ministries                                                   

·       Executive Director for nonprofit board and turned around an organization and led an executive board and several committee boards towards multiple projects towards developing training curriculums and assistance for abused young women.  Provided visionary leadership by rebranding, fostering a culture of collaboration and accountability among staff and volunteers.

·       Volunteer Coordinator for various projects including a foster housing program for Christmas drives, international volunteers for reaching and delivering assistance and programs to orphanages, and developed engagement strategies to expand the volunteer base and enhance organization capacity.

·       Development Director for fundraising efforts, including donor cultivation, grant writing, and special events planning, resulting in consistent revenue growth and increased donor engagement. 

VMUG (VMware User Group) - Los Angeles, CA                                   July 2023-Present

IT community-driven organization

·       Leadership:  Lead the strategic direction and vision for the local VMUG chapter, aligning activities with the broader goals of VMUG International.

·       Member Engagement:  Promote membership growth and engagement through outreach efforts, networking opportunities, and educational initiatives, growing from 800 to 1,300. 

·       Relationship Management: Collaborate with local technology vendors and industry partners to identify opportunities for collaboration, sponsorship, and resource-sharing.

·       Represent the LA VMUG chapter at VMUG Leadership Summits, regional conferences, and other VMUG-sponsored events, networking with leaders from other chapters and sharing best practices.

PERSONAL DEVELOPMENT

·       Maintained and operated a comprehensive home lab environment to facilitate hands-on learning, experimentation, and skill development in virtualization and cloud computing technologies.

·       Configured and managed a network of virtual machines using VMware vSphere, Hyper-V, and KVM hypervisors, alongside various storage solutions including NAS and SAN systems. Implemented automation scripts using PowerShell and Bash to streamline routine tasks and enhance operational efficiency.

 

Mark Ramos Resume.pdf

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