Mark Ramos
747-334-2303 · Los Angeles, CA · markjramos@gmail.com · linkedin.com/in/markjramos
VIRTULIZATION ENGINEER
Virtualization Solutions Engineer | Creative Team Lead | Hybrid Cloud Architect
Innovative and collaborative Sr. Systems Engineer with expertise in delivering complex technical solutions within demanding corporate environments with over 16 years of experience. A personable pre-sales and client-facing technical SME with a proven ability to reach &/or exceed business goals. Recognized as a motivated and dedicated team player with a commitment to achieving employer objectives and client satisfaction. Proactive, customer-focused, and organized with the ability to effectively complete multiple projects within a fast-paced work environment.
· VMware Engineer: Lead with multiple Fortune 500 companies for strategies to remediate VMware platforms.
· Team Leadership: 12 years of experience building and managing high performing teams to create and deliver solutions.
· Cloud Design: 8 years of experience designing, implementing, and administration of on-prem and hybrid cloud platforms.
WORK EXPERIENCE
Larsen & Toubro Infotech - Los Angeles, CA 05-2021-Present
Sr. Cloud Infrastructure Engineer
Confidential Client | 03-2022-Present
A subsidiary of Larsen & Toubro, LTI is a multinational consulting corporation that recruited me to work with two Fortune 100 companies as a Sr. Cloud Infrastructure Engineer to work towards virtualization and cloud project.
· VMware Architecture: Upgraded vCenter 6.x to 8.x, ESXi hosts, and designed resource pools, realigned VM’s based on utilization and priority and reduced host utilization by 60% which eliminated the request for additional hardware, saving approximately $350k. Developed a remediation plan for the VMware datacenter which included reassessing the host utilization, networking, and storage which increased performance by 70%.
· On-Prem Cloud Design: Implemented and optimized vCloud Foundation 4.3, leveraging VMware technologies such as vSphere, NSX-T, vSAN 7.x, and vRealize Suite to design and deploy robust cloud infrastructures.
· Team Lead: Proactively took team lead role in coordinating with other departments project work and management, providing project reports to senior management, and within our team, meetings to discuss progress and roadblocks.
Confidential Client | 03-2022-Present
• Virtualization Engineer: Lead multiple projects and coordinated with other teams in efforts to upgrade ESXi hosts and a P2V project with over 2,000 VM’s, implemented cost-saving measures that reduced OpEx by 27%, resulting in savings of $480k and decommissioned over 700 physical servers.
• Hybrid Cloud Design: Increased compliance by 45% with upgrades for ESXi hosts across stretched clusters, linked mode vCenters, and security hardening with NSX configurations.
MicroLand – Detroit, MI 09-2020-04-2021
Windows Server Engineer
A technology solutions provider headquartered in Bangalore contracted me to work with a Fortune 100 company to work on sequencing scripts and deploying various software packages into multiple cloud platforms.
· Windows Server Engineer: Responsible for creating package sequencing scripts (in PowerShell) to be used for deploying software packages throughout production and development virtual enterprise environments.
· Automation: Worked on various unattended install methods such as silent install and un-install using VBScript. Use of Application Re-Packaging using Wise Package Studio, AdminStudio tools. Experience in debugging tools like FileMon, RegMon and Install rite.
LifeCare Centers of America - Cleveland, TN 03-2017-09-2017
Virtual Datacenter Consultant
Recruited by the largest privately held elderly care company in the US to serve as a datacenter consultant within their virtualization environment, tasked with designing and deploying remediation and disaster recovery plans, while offering comprehensive guidance on enhancing the overall infrastructure.
· Datacenter Design: designed a remediation plan to upgrade the VMware environment which included co-terming VMware licensing, redesign of distributed vswitches, cluster layout, networking and datastores. Redesigned the network port uplinks, vmnic’s, mounted datastores, content library and template management, and security hardening tasks.
· Team Lead: Lead engineering team on projects to rebuild ESXi hosts, redesign the distributed vLANs, distributed uplinks, datastores with Pure Storage, and network configurations. Also shared continual updates with senior management, including hardware refresh for end of life and brought in several POC’s such as NetApp, Nutanix, Rubrik, Cohesity, and VxRail, while working towards bringing in a VMware engineer.
Sirius Computer Solutions - Chattanooga, TN 11-2015-03-2017
Sr. Hyperconverged Engineer
Recruited by a national enterprise solutions provider and Fortune 200 company to join their hyperconverged post-sales delivery team. In this role, I collaborated closely with clients, facilitating deployments, engaging in client calls, and providing comprehensive handover support to ensure seamless implementation and client satisfaction.
• Architecture: Sr. Hyperconverged Engineer responsible for providing Pre-Sales & Post-Sales solutions for multiple VMware 5.x implementations. Implemented vSAN, vROPS, SRM, VCF 2.x, and hyper-converged solutions including Nutanix, Azure, and AWS platforms.
• Account Executive Engineer: Consulted multiple mid-sized and enterprise clients on ways to optimize their VMware environments. Client sizes ranged from 4 hosts and 40 VM's to over 200 hosts and 10,000 VM's in multiple countries. Delivery of completed SOW’s for client engagements.
• Project Lead: Led and executed the migration of on-premises virtual machines (VMs) to Microsoft Azure cloud infrastructure. Developed and implemented migration strategies, including assessment, planning, and execution phases, ensuring minimal downtime and seamless transition for business-critical workloads.
• Technical Lead: Demonstrated proficiency in utilizing Azure migration tools and technologies to streamline migration processes and optimize resource utilization. Leveraged tools such as Azure Migrate, Azure Site Recovery (ASR), and Azure Database Migration Service (DMS) to assess, replicate, and migrate VMs, databases, and applications to Azure, adhering to best practices and compliance requirements.
Prior Work Experience:
Sr. VMware Engineer, Covenant Transport, Chattanooga, TN 2-2014-10-2015
VMware Engineer, Terenine Technology Solutions, Chattanooga, TN 2011 – 2013
VMware Administrator, FFVA, Maitland, FL 2008 – 2010
EDUCATION
Northcentral University - Prescott, AZ. | MBA – Business Administration and Management
Liberty University – Lynchburg, VA | Bachelor of Science: Business Administration and Management
VOLUNTEER EXPERIENCE
My Beloved Child Ministries – Altamonte Springs, FL 2009-Present
Non-Profit Organization
· Executive Director for nonprofit board and turned around an organization and led an executive board and several committee boards towards multiple projects towards developing training curriculums and assistance for abused young women. Provided visionary leadership by rebranding, fostering a culture of collaboration and accountability among staff and volunteers.
· Volunteer Coordinator for various projects including a foster housing program for Christmas drives, international volunteers for reaching and delivering assistance and programs to orphanages, and developed engagement strategies to expand the volunteer base and enhance organization capacity.
· Development Director for fundraising efforts, including donor cultivation, grant writing, and special events planning, resulting in consistent revenue growth and increased donor engagement.
VMUG (VMware User Group) - Los Angeles, CA 07-2023-Present
IT community-driven organization
· Leadership: Lead the strategic direction and vision for the local VMUG chapter, aligning activities with the broader goals of VMUG International.
· Member Engagement: Promote membership growth and engagement through outreach efforts, networking opportunities, and educational initiatives, growing from 800 to 1,300.
· Relationship Management: Collaborate with local technology vendors and industry partners to identify opportunities for collaboration, sponsorship, and resource-sharing.
· Represent the LA VMUG chapter at VMUG Leadership Summits, regional conferences, and other VMUG-sponsored events, networking with leaders from other chapters and sharing best practices.
CERTIFICATIONS
· VMware: VCPNV6, VCP5-DCV; VCP5-Desktop, VTSP Foundation 2017, VTSP-SV (2017 & 2018); VSP-SV (2018); VSP5 IaaS
· Nutanix Certifications: NPP4.5, NPSE, NPSC, & NPSS
· Hitachi: UCP Sales Expert.
PERSONAL DEVELOPMENT
· Maintained and operated a comprehensive home lab environment to facilitate hands-on learning, experimentation, and skill development in virtualization and cloud computing technologies.
· Configured and managed a network of virtual machines using VMware vSphere, Hyper-V, and KVM hypervisors, alongside various storage solutions including NAS and SAN systems. Implemented automation scripts using PowerShell and Bash to streamline routine tasks and enhance operational efficiency.
· Utilized Docker and Kubernetes for containerization and orchestration, gaining practical experience in modern application deployment and management. Regularly conducted testing and troubleshooting exercises to simulate real-world scenarios and enhance problem-solving abilities.
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